Terms and Conditons

Welcome to our AGP Fruits. By accessing or using this website, you agree to the following Terms & Conditions. Please read them carefully before placing any order.

1. General

This website is operated as an online fruit and grocery delivery platform. By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Products & Availability

  • All fruits and products displayed on the website are subject to availability.
  • Since fruits are natural and seasonal products, size, color, shape, and freshness may slightly vary from product images.
  • We strive to provide accurate product descriptions and pricing, but occasional errors may occur.

3. Pricing

  • All prices listed on the website are in INR (₹).
  • Prices may change without prior notice.
  • Delivery charges, if applicable, will be displayed during checkout.

4. Orders

  • Orders are confirmed only after successful payment confirmation.
  • We reserve the right to cancel or refuse any order due to stock issues, pricing errors, suspicious activity, or delivery limitations.
  • Customers must provide accurate shipping and contact information.

5. Delivery

  • Delivery timelines are estimated and may vary depending on location, weather conditions, traffic, or unforeseen circumstances.
  • Customers are requested to be available at the delivery address during the selected delivery time.
  • If delivery fails due to incorrect address or unavailability of the customer, re-delivery charges may apply.

6. No Return & No Refund Policy

Due to the perishable nature of fruits and fresh products:

  • We do not accept returns once the order has been delivered.
  • We do not provide refunds for delivered products.
  • Orders cannot be canceled once dispatched for delivery.

Customers are requested to check their order at the time of delivery.

7. Damaged or Wrong Items

If you receive:

  • a wrong product, or
  • a severely damaged product,

please contact our support team within 2 hours of delivery with clear photos of the item and packaging.

After verification, we may provide a replacement at our discretion.

8. Payment

We accept secure online payments through trusted payment gateways. We are not responsible for payment failures caused by banking or third-party gateway issues.

9. User Conduct

Users must not:

  • misuse the website,
  • attempt unauthorized access,
  • upload harmful content,
  • engage in fraudulent activities.

Any misuse may result in account suspension or legal action.

10. Privacy

Your personal information is handled according to our Privacy Policy. By using the website, you consent to the collection and use of information as described in the Privacy Policy.

11. Limitation of Liability

We are not liable for:

  • delays caused by third-party delivery services,
  • natural spoilage due to delayed customer acceptance,
  • indirect or incidental damages arising from website use or product consumption.

12. Contact Us

For support or inquiries, please contact us through:

  • Phone – 9080533663
  • Email – agopinathmech@gmail.com
  • WhatsApp – 9080533663

during business hours.

13. Acceptance of Terms

By placing an order on our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.